Introduction

Apex Seekers EdTech Pvt Ltd ("Company," "we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect personal information of our users, including students, educators, and institutions who use our platforms, websites, and services.

Definitions

• Customers: Educational institutions, such as schools and colleges, that use our platforms and services.
• Users: Includes students, educators, and other individuals who access or use our services.

Information We Collect

We collect the following types of personal information:

• Personal Identifiers : Name, contact details (phone number, email, address), date of birth, gender, job title, educational institution, and course details.
• Login Credentials : Usernames, passwords, and account activity details.
• Device & Usage Data : IP address, device ID and type, browser type, location data, access logs, and activity on our platform.
• Cookies & Tracking Information : We use cookies, web beacons, and similar technologies to analyze user behavior and enhance the user experience.

How We Use Your Information

We may use the information we collect for the following purposes:

• To provide, operate, and improve our platform and services.
• To manage user accounts and provide customer support.
• To send notifications, updates, and promotional materials.
• To track user engagement and enhance user experience.
• To enforce our terms and conditions and detect fraudulent activities.
• To comply with legal and regulatory obligations.

Data Sharing & Disclosure

We do not sell personal information. However, we may share your data with:

• Educational Institutions : Your profile may be shared with schools/colleges you are associated with.
• Service Providers : Third-party vendors assisting in analytics, hosting, customer support, and payment processing.
• Legal & Regulatory Authorities : If required by law or to protect our rights and interests.
• Business Transfers : In case of mergers, acquisitions, or business restructuring.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, and misuse. However, no system is completely secure, and we encourage users to safeguard their credentials.

Retention of Data

We retain personal information as long as necessary for business, legal, and regulatory compliance. Users may request deletion of their data, subject to applicable legal obligations.

Your Rights & Control Over Information

Users have the right to:

• Access, update, or delete their personal data.
• Opt-out of promotional communications.
• Disable cookies through browser settings.
• Request a copy of their personal data.

Children’s Privacy

Our services are not intended for children under 15. If we become aware of a minor’s personal information being collected without parental consent, we will take steps to delete such data.

Third-Party Integrations

• If your platform integrates with third-party services (e.g., payment gateways, analytics tools, cloud storage providers), mention how their privacy policies apply.
• Example: "We may integrate third-party services, such as Google Analytics or payment processors. Your interactions with these services are governed by their respective privacy policies.

User-Generated Content

• If users can upload or share content (e.g., discussion forums, assignments, reviews), define how this content is handled and if it remains publicly visible.
• Example: Any content shared on public forums within our platform may be visible to other users. Please exercise caution before posting personal information.

International Data Transfers

• If your platform serves international users, clarify whether user data may be stored or processed outside their home country.
• Example: Your information may be stored and processed in different countries where we or our service providers operate. We ensure data protection compliance across jurisdictions.

Automated Decision-Making & AI Usage

• If the platform uses AI for recommendations, personalized learning, or automated grading, inform users about it.
• Example: We use AI-based tools to personalize learning experiences and provide automated feedback on assignments. These tools do not make final academic decisions without human oversight.

Breach Notification Policy

• Outline the steps the company will take in case of a data breach.
• Example: In case of a security breach affecting your personal data, we will notify affected users and relevant authorities as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our platform or other means.

Contact Us

For any queries or concerns regarding this Privacy Policy, please contact us at:

Apex Seekers EdTech Pvt Ltd

No:403,1^st,Floor Annexure 1, Guna Complex,
Teynampet, Chennai,
Tamil Nadu - 600 018